Sometimes your best job coach is…you

Smiling woman standing in front of colorful store shelves stocked with lotions

Franklin County residents with developmental disabilities who want to be employed can look to many sources of support—their Franklin County DD service coordinators, providers, advocacy organizations and the state’s Opportunities for Ohioans with Disabilities.

But it’s also important to remember how much a person can accomplish on his or her own, Franklin County DD board member Marci Straughter says. She landed a new job last fall after seeing a ‘hiring’ sign at one of her favorite stores and deciding to apply.

“It was a process, and a challenge, but I did it,” said Straughter, the first person with DD to serve on the Franklin County board. “Normally, I might have a job coach, but since I knew the products, and I had a retail job before, I decided to go for it.”

Straughter lives near Tuttle Mall and had long been a regular customer at the Bath & Body Works there. Her provider helped with the application, and “a magical interview” followed.

Store manager Janet Elias said Straughter’s enthusiasm was an instant hit with shoppers. “She can’t do the register, but that’s okay,” Elias said, as Straughter’s personality allows her to excel up front. “And that’s one of the most important positions in our store. That’s a customer’s first experience, and Marci is absolutely amazing there.”

The enthusiasm is genuine. Straughter really does love the lotions, soaps, candles and other items. “I ask people if they’re in a spa mood. That’s one of my favorite lines,” she said. “Or maybe they feel like something fruity?”

Though the mall store will be closing later this month, Straughter is glad she pursued the opportunity and grateful for the ongoing support of Franklin County DD service coordinator Janet Wilbur, Ohio at Home staff, and Bath & Body Works colleagues.

“If you have a place you want to work, or a place you love—maybe a store, a fast-food restaurant, a park or even a day program that you know—don’t be afraid to try,” she said. “They might be very happy to have you.”